My new bed
Monday, August 15, 2011A note from Copper:
I got this new bed a few weeks ago. I think KB and SGM spent a lot of money on it. It was to replace my old bed, which I had chewed into the insides so many times that KB was tired of sewing it together, so she ordered me an indestructible bed from Orvis, with an indestructible guarantee. Tonight I chewed a big hole it. Because I felt like it. I'm that good.
KB immediately chatted with Orvis about my bed through their internet chat site. This is what went down:
Bryan F.: Hello and welcome to Orvis, Ms. Marshall. My name is Bryan. I see your question -
I got the following product about 3 weeks ago:
Toughchew Updated Deep Dish
Size: M
Color: HERRINGBONE
Orvis Order Number: ------
My dog chewed through the bed tonight. The website says I can get a refund. How does that work?.
Toughchew Updated Deep Dish
Size: M
Color: HERRINGBONE
Orvis Order Number: ------
My dog chewed through the bed tonight. The website says I can get a refund. How does that work?.
I am reviewing this now and will be with you in a moment.
Bryan F.: I am happy to check on this for you, Ms. Marshall. Just a moment, please.
Katie Marshall: Thanks
Bryan F.: May I please have your full billing address including ZIP code to access your account?
Katie Marshall: ----------
Bryan F.: Thank you very much. Rarely do we have a dog that is such an avid chewer that they are able to make it through out ToughChew beds.
Bryan F.: With that said, I will have Copper a new bed in 5-7 business days.
Bryan F.: You can simply dispose of the chewed one at your earliest convenience.
Katie Marshall: It seemed like she chewed through it in about 10 mins.
Bryan F.: Wow, that is very rare indeed.
Bryan F.: I will gladly have a new one shipped to you immediately.
PS. I know this is my first post in approximately 100 years. That is not by design. A small midget has invaded my land and I haven't had time to fill you in. More on that later.
Cheers to more Adventures in Copperland!
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